Request
Send the payment or service reference with the reason for cancellation.
CANCELLATIONS & REFUNDS
The applicable terms must be visible first.
Eligibility depends on the purchased package or confirmed service and its written terms.
Read marketplace terms →SpecificTo the payment
ReviewedAgainst the record
ReturnedTo the eligible source
THE DETAILS
What the live workflow actually does.
Review
The team checks status, fulfilment and the applicable terms before deciding eligibility.
Outcome
Any approved refund timing also depends on the payment provider and issuing bank.
READY WHEN YOU ARE
Read marketplace terms →