These terms are designed for the current BlinqCar workflow. They must be approved by India-qualified counsel before paid public launch.
BlinqCar Mobility Technologies Pvt. Ltd.
Grievance Officer: To be appointed · info@blinqcar.com
Launch configuration still required: registered address, Grievance Officer name, grievance phone.1. Before payment
The confirmation screen must identify the service, total price, taxes where applicable, validity, included capacity and material conditions. Do not proceed if the displayed details differ from what you intend to purchase.
2. Payment processing
BlinqCar may use an authorised payment gateway. The gateway processes payment credentials under its own terms; BlinqCar receives transaction status and the information needed to reconcile the order. A package activates only after server-side payment verification.
A bank debit without a successful BlinqCar confirmation may be pending or failed. Preserve the payment reference and contact support instead of paying repeatedly.
3. Publishing packages
A package purchases time-limited publishing capacity and operational access described at checkout. It does not purchase a buyer, renter, approval, sale price or transaction outcome. Rejection caused by prohibited, fraudulent or materially false content does not automatically create a refund right.
4. Cancellation and refund review
Eligibility depends on the exact product, fulfilment status, disclosed cancellation window, consumer rights and reason for the request. Send the account email, payment reference and explanation without sharing card credentials.
Approved refunds are returned through the original eligible payment method. Payment networks and issuing banks control the time after BlinqCar releases the refund. Any non-refundable deduction must be disclosed or legally permitted.
5. Pricing or transaction errors
If a material pricing, configuration or availability error is discovered before fulfilment, BlinqCar may cancel and refund the affected order rather than provide a wrongly described service. Nothing in this policy limits a mandatory consumer remedy.
6. Disputes and chargebacks
Contact support first so the underlying order can be investigated. Fraudulent or duplicate chargebacks may lead to restriction while evidence is reviewed, but a good-faith bank dispute will not remove rights available under law.
Keep the record attached.
Email info@blinqcar.com from your account address and include the relevant listing, conversation, payment or rental reference.